Privacy Policy

At Blue Bird Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information when you visit our website, www.bluebirdresortathavelock.co.in. By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We collect personal information only when necessary for our business purposes. This information may include:

• Personal Contact Details: Name, title, addresses, phone numbers, and email addresses.
• Identification Information: Date of birth, gender, marital status, nationality, and a copy of a government-issued ID card (for Indian citizens) or passport and visa (for non-Indian nationals).
• Stay Details: Duration of stay and other related information.
• Financial Information: Bank account details, credit/debit card information.
• Photographs and CCTV Footage: Images and video recordings from our premises.
• Usage Information: Details about your use of our website and communication systems.
• Health Information: Dietary preferences, allergy details, health conditions, and how you use our services.

2. Purpose of Collection and Consent

We collect personal information for the following purposes:

• To process and manage reservations and bookings.
• To communicate with you regarding your stay and provide customer service.
• To improve our services and website.
• To ensure compliance with legal and security requirements.

When collecting personal information, we will inform you of the purpose and obtain your consent. You may choose not to provide information, but this may affect our ability to provide services.

3. Confidentiality and Disclosure

We are committed to maintaining the confidentiality of your personal information. We use it only for the purposes specified and do not retain it longer than necessary, except as required by law or for audit purposes. We may disclose your information to:

• Employees and Service Providers: To provide services and fulfill contractual obligations.
• Legal Requirements: To comply with legal obligations, respond to requests from law enforcement, or protect our rights.
• Business Transactions: In the event of a sale or transfer of business assets.

We take reasonable security measures to protect your information from unauthorized access or disclosure.

4. Transfer of Information

Your personal information may be transferred outside India to facilitate our services. We will take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.

5. Information About Children

We do not intentionally collect information from children under the age of 16. If we become aware that we have collected such information, we will take steps to delete it unless required by law to retain it.

6. Automated Decision-Making

We do not use automated decision-making processes that affect you. If this changes, we will notify you accordingly.

7. Website and Mobile Application Usage

Personal information collected through our website and mobile applications will be kept confidential and used for the intended business purposes. We may use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Accuracy and Access to Information

It is important to keep your information accurate and up to date. You may request access to your information, correct inaccuracies, or request deletion by contacting us using the details provided below. We will respond to such requests in accordance with applicable laws.

9. Withdrawal of Consent

You may withdraw your consent to process your personal information at any time. Please note that this may affect our ability to provide certain services. We will not be liable for any deficiencies in service resulting from the withdrawal of consent.

10. Grievance Officer

If you have any concerns or complaints regarding our privacy practices, please contact our Grievance Officer:

Mr. Nir Mukherjee
Email: bluebirdresorthavelock@gmail.com
Office Hours: 9 AM – 5 PM (on all working days)

11. Changes to the Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Blue Bird Resort
Email: bluebirdresorthavelock@gmail.com
Phone: +91 9474255735
Address: Vijay Nagar Beach No. 5 Swaraj Dweep (Havelock Island),

Andaman and Nicobar Islands – 744211

Thank you for visiting Blue Bird Resort. We are dedicated to safeguarding your privacy and ensuring a secure and enjoyable experience.